Returns & Exchanges
We accept returns on new and unused items. If you received the wrong item or a defective product, we will send a replacement item free of charge.

Returns (free of defect/error):
*you are welcome to return your new, unworn/unwashed item for a refund. Refunds will be made to the original method of payment, and do NOT include the original shipping charge. Your refund is subject to a $7 restocking fee (return shipping + processing).

*Please contact us at id10thelp@fan.supply should you want to process a return within 21 days of purchase. Returns beyond 21 days of purchase will not be accepted.

Please note that we do not accept returns on international orders, please be mindful of this fact when placing your international order.

How can I get in touch with you?
Feel free to email us by clicking the orange help? button on the lower right corner of your screen. We’ll respond to your inquiry as soon as we can — typically within 24-48 hours.